Wednesday, February 3, 2010

Speaking of restaurants (a lesson)

Saturday I had to replace my modem. When I tried to install the new one, the tech support person asked me my password. I did not get it right. So she asked me my security question: “What is your favorite restaurant?”

“The Social?”
Longer pause.
“I don’t know. Balistreri’s?”
“That’s it, you got it!”

She sounded genuinely pleased.

The lesson: Security questions should not have subjective answers. My dad’s middle name or mom’s maiden name will never change.

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