Saturday I had to replace my modem. When I tried to install the new one, the tech support person asked me my password. I did not get it right. So she asked me my security question: “What is your favorite restaurant?”
“Elsa’s?”
Pause.
“The Social?”
Longer pause.
“I don’t know. Balistreri’s?”
“That’s it, you got it!”
She sounded genuinely pleased.
The lesson: Security questions should not have subjective answers. My dad’s middle name or mom’s maiden name will never change.
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